We ordered a sectional that took a couple of months to build. It showed up in the wrong color/material. Instead of refunding our money, the owner offered a great deal on a different sectional . Turns out, it would not fit into the basement we planned to have it. They worked with us AGAIN to get us a different furniture set. They delivered it on Christmas eve! Great folks to do business with. Very trustworthy! They offer good products, honest opinions and great customer service. 5 stars!